Privacy Policy
How we collect, use, and protect your information.
Information We Collect
We collect information you provide directly to us, including when you schedule an appointment, request a quote, or contact us through our website or by phone.
Personal Information: Name, phone number, email address, mailing address, and vehicle information (year, make, model, VIN).
Service Records: Information about services performed on your vehicle, maintenance history, and related communications.
Payment Information: If you make a payment, we collect billing information. However, payment processing is handled by secure third-party payment processors.
How We Use Your Information
We use the information we collect to:
- Schedule and provide automotive repair services
- Communicate about appointments, estimates, and service updates
- Send promotional communications (with your consent)
- Improve our services and customer experience
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
Service Providers: Third-party companies that assist in our operations (payment processors, email service providers).
Legal Requirements: When required by law, subpoena, or other legal process.
Business Transfers: In connection with a merger, sale of business, or asset transfer.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to collect information and improve your experience. You can control cookies through your browser settings.
Your Choices
You may opt out of promotional emails by clicking the unsubscribe link in any promotional email. You cannot opt out of service-related communications.
You may request access to, correction, or deletion of your personal information by contacting us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Gordon's Service & Auto Parts
23169 Pond Fork Road
Bob White, WV 25028
Phone: (304) 245-8275
Email: info@ticketsdirectexcursions.com
Effective Date: January 1, 2024